More Than Just a Job
Great North Airlines is a Canadian airline committed to providing essential aviation services across the country and beyond. From ACMI operations to mission-critical charters for government agencies, First Nations communities, and corporate partners, our team is passionate about safety, reliability, and service excellence.
As we continue to grow and expand our fleet, we are seeking bilingual Flight Attendants who are looking for more than just a job. This is a unique opportunity to be part of a team that values giving back to communities, mentoring the next generation of aviation professionals, and contributing to meaningful missions.
Our Flight Attendants play a vital role in ensuring cabin safety, delivering exceptional customer service, and serving as the face of the airline. If you're driven by purpose, thrive in dynamic environments, and want to be part of a company that puts people first, Great North Airlines is the place for you.
Job Scope
The Flight Attendant is responsible for the safe conduct of the flight, passenger comfort, and inflight service. Flight Attendants must ensure that the operational requirements of every flight are fulfilled in accordance with the Flight Attendant Manual. The Flight Attendant is responsible to the Flight Attendant Manager.
Job Description
- Ensure standard operating procedures are in compliance with Transport Canada requirements and Great North Airlines' Flight Attendant Manual
- Work independently without supervision and work well with others in a team environment
- Maintain Great North Airlines' flight culture by delivering exceptional customer service and hospitality when serving meals, alcoholic and non-alcoholic beverages, and snacks
- Maintain compliance with uniform standards
- Assist passengers with their needs, including stowing carry-on items which may include pushing, pulling, reaching, stooping, kneeling, lifting, and carrying
- Ensure the safety and comfort of passengers
- Accountable for cash handling
- Maintain and replenish commissary onboard and organize service trollies as per inflight service standards procedures
- Avoid causing unnecessary delays to the departure of any flight
- React and respond accordingly to all emergencies
- Manage and communicate to all crew members any unusual circumstances
- Maintain a calm, dignified manner which will exude confidence and competence
- Display mature, honourable, and pleasant conduct on aircraft whether working, dead-heading, or traveling as a passenger
- Report to the Flight Attendant Manager any circumstances or malfunctions of equipment they or a passenger may observe that may affect the safety of the flight; willful withholding of such advice will be considered extremely serious
- Carry personal copy of an up to date Flight Attendant Manual on all flights while on duty
- Ensure compatibility and teamwork with crew members, colleagues, airport, and maintenance staff
- Actively promote safety and quality within the organization and department by encouraging employee participation in SMS and ensuring effective communication with all stakeholders
- Comply with all SMS and safety policies, processes, and standards
- Any additional duties assigned by the Flight Attendant Manager
Requirements
- High school diploma required, post-secondary an asset, aviation studies preferred
- Two years of customer service experience
- Legally entitled to work in Canada
- Travel unrestricted both domestically and internationally
- Must be able to meet Transport Canada Security requirements
- Minimum age 18 years
- Ability to communicate in French is required, additional languages an asset
- Ability to work independently and as part of a team
- Excellent communication, organizational, and time management skills
- Thrive in a fast-moving environment, with high tolerance for change
- Flexible and willing to work irregular hours, including evenings, holidays, and weekends
- Maintain a valid passport and travel documents
- Ability to lift up to 50 lbs
- Frequent sitting, standing, walking, pushing, and pulling
What We Offer
- Competitive Pay: From $30.39 per hour
- Benefits: Dental care, disability insurance, employee assistance program, extended health care, life insurance, on-site parking, paid time off, vision care
- Meaningful Missions: Be the face of the airline on government, corporate, and community missions
- Diverse Flying: No two trips are the same
- Growth: Professional development with a rapidly expanding Canadian airline
How to Apply
Click the Apply Now button above to submit your resume and application.
Great North Airlines — Canadian • Service Through Motion